Terms & Conditions

Terms and Conditions and User Policy

By using the MK Whats platform, you agree to abide by the Terms of Service and Fair Use Policy for messaging and eCommerce.

1. Fair Use Policy

It is prohibited to use the platform to send unsolicited messages (spam) or any content that violates Meta's official guidelines and policies governing WhatsApp Business messaging.

2. Subscriptions, Billing, and Upgrades

Subscriptions are automatically renewed according to the chosen plan (monthly or annual). You can upgrade your plan or turn off auto-renewal at any time from the control panel without any hidden fees.

3. Availability and Service Level Guarantee

We strive to provide the highest availability rate (99.9% uptime) with continuous 24/7 technical support to ensure the continuity of your business.